Adjust font size Adjust font sizePrint E-mail this page
Privacy Commitment
In the course of using this website or applying for / availing the products and services vide the online application forms and questionnaires, ICICI Home Finance Company Limited ("ICICI HFC") and its Affiliates may become privy to the personal information of its customers, including information that is of a confidential nature. ICICI HFC is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment or in terms of the agreements, if any, with the customers.
ICICI HFC endeavours to safeguard and ensure the security of the information provided by the customer.
ICICI HFC undertakes not to disclose the information provided by the customers to any person, unless such action is necessary to:
  • Conform to legal requirements or comply with legal process;
  • Protect and defend ICICI HFC's or its Affiliates' rights, interests or property;
  • Enforce the terms and conditions of the products or services; or
  • Act to protect the interests of ICICI HFC, its Affiliates, or its members, constituents or of other persons.
  • The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to ICICI HFC or its Affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle ICICI HFC or its Affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise.
    ICICI HFC will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. ICICI HFC may use and share the information provided by the customers with its Affiliates and third parties for providing services and any service-related activities, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of ICICI HFC and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from ICICI HFC only for these purposes.
    The Customer authorises ICICI HFC to exchange, share, part with all information related to the details and transaction history of the customers to its Affiliates/ banks/ financial institutions/ credit bureaus/ agencies/ participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold ICICI HFC liable for use or disclosure of this information.
    For the purpose of this Privacy Commitment, Affiliate of ICICI HFC shall mean and include any company which is the holding company or subsidiary of ICICI HFC, or any person under the control of or under common control with ICICI HFC or in more than 26% of the voting securities of which ICICI HFC has a direct or beneficial interest or control.
    For the purpose of this definition of Affiliate, "control" together with grammatical variations when used with respect to any person, means the power to direct the management and policies of such person, directly or indirectly, whether through the ownership of the vote carrying securities, by contract or otherwise howsoever; and "person" means a company, corporation, a partnership, trust or any other entity or organisation or other body whatsoever.